Does HomeGuardian.ai require installation?
* HomeGuardian requires an active internet connection & wifi. No internet at home? That’s ok – we also have an optional mobile 4G service available separately for purchase.
Can HomeGuardian.ai be wall or roof mounted?
What does the ongoing monitoring fee cover?
Is there any minimum contract term?
What happens at the end of my contract term?
Does HomeGuardian.ai come with a warranty?
How many HomeGuardian.ai devices do you recommend for a standard house?
Do I need to purchase all the devices at once?
What sort of behaviours can be detected?
Does the device send or store any photos, videos, or other personally identifiable data?
How do I know if the device is plugged in correctly?
Do I need to use any additional technology to send an alert when I fall, such as a duress button?
Are there any additional costs beyond the device cost and monthly monitoring fee?
Who configures the device initially with my emergency contacts etc?
What happens if there is a blackout for an extended period?
What happens if I go away with family or to hospital for a period, how do I put the device on hold?
What happens if young children visit and are laying on the floor?
What happens if I lie down on the floor to pick up a remote control from under the couch?
If I don’t have any family or next of kin, who can receive my incident alerts?
Who can I call for support?
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