Installation Guide

All HomeGuardian devices come with the following equipment for wall-mounted installation:

- HomeGuardian.AI Model iIi device
- Wall mount (Swivel)
- Power cable and USB plug
- Pack of screws

This guide will outline how to use the above equipment to set up the HomeGuardian device to monitor an environment correctly.
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Step 1

Units are to be wall-mounted.  The bottom of the wall mount is to be set at 2100mm from the floor.

Step 2

Screw the HomeGuardian.AI device into the wall mount. When positioned correctly, the device will be sitting at a 40-degree angle. The device is to be angled so that the lens would be able to view a vast, unblocked amount of floor space.

Step 3

Connect the USB cable / power pack to the USB-C port in the back of the HomeGuardian device. If the distance from the device to the wall socket is greater than two metres please attach an extension cable.

**Do not remove the warranty sticker on the back of the device.

Step 4

If the device is preconfigured to connect to the customer’s Wi-Fi, please skip to Step 6; otherwise, do the following:

a) Go to portal.homeguardian.ai on your phone. You will see a prompt to enter Wi-Fi details.
b) Enter the Wi-Fi SSID and password into this page.
c) Once correctly entered, a QR code will appear. You can find your login details on the Welcome Sheet included in the box

Step 5

Hold the QR code directly in front of the device, approximately 15 to 30cm away, and move it backwards and forwards until the light changes to green or you hear a beep.

Shortly afterwards, the light will turn purple, indicating the HomeGuardian device is now connected to the customer’s Wi-Fi.

Step 6

Wait for the ‘green’ light to become steady. When the device light turns ‘purple’ – it means the device is online.

Step 7

If the device light stays ‘yellow’ instead of ‘green’– it means the device is not online. Please call HomeGuardian Support for assistance – 1300 248 324